FINANCIAL SERVICES

As an OUT PATIENT in the Clinic:-

-Doctors consultation/charges for any services, in the clinic can be paid physically in CASH/ALL DIGITAL MODE OF PAYMENTS including all Debit cards/Credit cards/UPI/Wallets/QR code

-Consultation charges/ charges for any services can also be paid DIGITALLY ONLINE through the websites secured payment gateway through all Debit cards/Credit cards/UPI at the time of appointment booking.

As an INPATIENT in the Hospital:

ALL SERVICES in the hospital can be paid either through CASH/ALL DIGITAL MODES OF PAYMENT/CHEQUE(need to submit for clearance before any procedure)/ INSURANCES either cashless or on payment/Government or private CREDIT NOTES.

Financial counselors:

If you are receiving hospital services, DOC has financial counselors who will provide guidance to you if you have insurance to cover your medical care whether government or private or you do not have any insurance cover. The terms and conditions and the financial implications can be discussed and clarified as per your cover. The counselor will guide you what documents /pre authorization/permission from respective government office you need to bring so that your admission for the surgical procedure is hassle free. The counselor will guide you regarding what is covered and what is excluded as per your policy.

Cost Estimates:

Because we are a specialty organization focused solely on musculoskeletal and orthopedic care, we have been able to develop protocols and efficiencies that improve quality and safety while containing costs.

COST TRANSPARENCY

DOC is committed to being fully transparent when it comes to the cost of treatment.  We are committed to providing an estimated cost for your hospitalization .The final cost may or may not exceed the estimated cost given depending upon any additional treatment requirements as per your treating doctor. You will be fully informed of any additional cost beyond the estimated package, if any, by our financial counselor.

PATIENT ‘S FINANCIAL RESPONSIBILITY

It is the responsibility of each patient to know what insurance coverage they have and understand how much they are required to pay. Ask your insurance company about co-pays, co-insurance, and deductibles. See if the hospitals are in-network or out-of-network/among panel for cashless benefit or not.

The more correct information you can provide when you request an estimated cost, the more accurate your estimate will be.

If you are covered by more than one insurance program, we will need information about both to coordinate your benefits.

Please contact your insurer to confirm the coverage of pre and post hospitalization rehabilitative services like home physiotherapy, rehabilitative equipments like crutches walker canes and toilet seat raise which you may require post surgery.

Your rights include, but are not limited to:

-The right to information about what services are covered and how much you will have to pay.

-The right to information about all treatment options available to you.

UNDERSTANDING YOUR BILLS:

You will receive a copy of detailed bill for any charges. Broadly it includes the hospital package charges according to the room category you have opted/entitled and the implant cost. This includes charges for consultants, pathologists, radiologists, anesthesiologists, attending physicians, , surgeons, cardiologists, and consumables used. For any clarification you can always contact the financial counselor for any explanation regarding the bill.

INSURANCES ACCEPTED

In order to provide convenient access to our programs and services, DOC accepts the insurance payers whether private or government in both cashless and cash mode.DOC also accepts many corporate/government panels and continuously adds new plans. As insurance providers are subject to change, you should confirm your carrier’s participation by contacting the carrier directly. The telephone number can be found on your insurance identification card.

Testimonials

DR.DEEPAK THAKUR

A Conscientious, Reliable and Hardworking Medical Professional, Pays Attention to Details, Crusader of Clinical Governance, With Excellent Interpersonal and Time Management Skills

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